Welcome to Our Help Site

• How do I change my account email?
• How do I change my shipping address?
• How do I reactivate my account?
• How do I reset my password?
• How do I update my email preferences?
• How do I update my payment method?

• My order was damaged/lost! What do I do?
• What happens if my shipment is being returned-to-sender?

• Can I buy a gift certificate?
• Can I send my order as a gift?

• American Canyon Will Call
• Can I pick-up my order?
• Do I have to sign for my order?

• What forms of payment are accepted?

• Can I talk to a live person?
• I want to order over the phone or through email. Can I?
• Why can’t I call or drop by?
• Why won't you answer the phone?

• What is the Bottle Recycling Fee?

• Shipping Policy
• Is ground shipping always free?
• Hold Options
• Can I use a faster shipping method?
• Delivery Requirements
• Do you insure shipments?
• How does summer and extreme weather shipping work?

See all articles in Shipping →

• What is the Sparkling Society?
• How can I earn and use credits at Last Bubbles?
• How do I invite friends to Last Bubbles?
• How can I save more on Last Bubbles?
• Invite Policy
• What happened to my account credits?

• How can I remove the accessibility widget?
• What is the Fizz Fest?
• Where can I submit feedback or complaints?
• Where does the "retail" price come from?